Shipping Policy

At Lune & Eve, we understand that dependable and quick shipping is an important part of your shopping journey. Below, we outline our shipping guidelines to ensure clarity and transparency.

Order Processing

Orders are typically prepared and dispatched within 1 business day of purchase, excluding weekends and public holidays. During busy periods such as holidays or promotional events, processing times may extend slightly. We thank you for your patience during these times.

Delivery Options

We provide a selection of shipping services to accommodate your needs, including both standard and express options. The availability of these methods depends on your location and the contents of your order.

Shipping Costs

Shipping fees are determined based on the weight, size, and destination of your package. These charges will be clearly displayed during the checkout process for your convenience.

Estimated Delivery Times

Delivery times vary according to the chosen shipping method and the destination of your order. While we work diligently with reliable carriers to ensure timely deliveries, unforeseen circumstances such as adverse weather, or carrier delays may occasionally affect timelines. We appreciate your understanding in such cases.

Updating Shipping Information

If you need to revise your shipping address after placing an order, please reach out to us quickly at info@luneandeve.com. We will do our best to accommodate your request, but please note that changes cannot be guaranteed once the order has entered the shipping process.

Thank you for choosing Lune & Eve. We are dedicated to providing an enjoyable shopping and delivery experience for all our customers.

 

Country

Standard Shipping Time

The Netherlands

1-2 Business Days

Belgium

2-3 Business Days

Germany

2-3 Business Days

France

2-3 Business Days

Austria

2-3 Business Days

Italy

3-5 Business Days

Spain

3-5 Business Days

Portugal

3-5 Business Days

Poland

2-4 Business Days